Due to staff shortages at present, prescription requests are taking longer to process. Please ensure you request your prescriptions well in advance so you do not run out.
There is now a charge for not attending your booked appointment, this is half of your consult fee. Please make sure you cancel your appointment if it is no longer required so this charge isn’t applied to your account.
Same day appointments are not always possible, please phone reception if you need an urgent appointment.
Repeat prescription requests take 24-48 hours to process.
You may experience delays to see a doctor or a nurse, we do apologise for this, there is currently a shortage nationally of both doctors and nurses.
